A commercial dispute is filed in March. It will be heard the following autumn, if nothing slips, and something always slips.
Meanwhile the client’s largest customer reads one paragraph in a trade title and quietly declines to renew. A relationship manager at the bank forwards the same paragraph to credit. Two people in the sales team start taking calls from recruiters. None of them will wait for the judgment, because none of them has to.
By the time you win — and you may well win — the thing you were defending has changed shape.
Your client is not asking you to fix that, because he does not think it is your job. He is simply becoming quieter on the calls, and you have put it down to the strain.
The case is decided by a judge who will read everything. The rest is decided by people who will read one paragraph and never look again.
